Enjoy Rent Madeira

At Enjoy Rent Madeira, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of personal data when you engage with our services:

  • Personal Identification Data: Full name, email address, phone number, passport/ID number, and driving license details.
  • Payment Information: Credit/debit card details and billing information for processing payments.
  • Rental Information: Details related to your rental agreement, such as vehicle preferences, pickup/drop-off times, and locations.
  • Website Usage Data: Information about your interactions with our website, including IP address, browser type, and cookies.

2. How We Use Your Information

We use the personal data collected for the following purposes:

  • Rental Services: To process your booking, verify your identity, and deliver the vehicle to the agreed location.
  • Payment Processing: To facilitate secure payments for rental services.
  • Customer Support: To respond to inquiries, provide assistance, and send important updates related to your booking.
  • Marketing and Communication: To send promotional emails, offers, and relevant information (only with your explicit consent).
  • Legal Compliance: To comply with legal obligations, including vehicle rental laws in Portugal and EU data protection regulations.

3. Sharing Your Information

We may share your personal data with third parties in the following situations:

  • Payment Processors: To facilitate secure payment transactions.
  • Government Authorities: If required by law, we may disclose your information to authorities, including law enforcement.
  • Service Providers: Third-party partners who assist in providing services, such as maintenance, insurance, and roadside assistance.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage systems, and limited access to personal data only by authorized personnel.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You have the right to correct inaccurate or incomplete personal data.
  • Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data for specific purposes, such as marketing.
  • Withdraw Consent: You may withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at info@rentacarmadeira.com.

7. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings. For more information, please see our Cookies Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any changes will be posted on our website, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Enjoy Rent Madeira
Email: info@enjoyrentmadeira.com
Phone: +351 960 045 043
Address: Avenida Arriaga, 50, 2nd Floor - 5 | 9000-060 Funchal